Privacy Policy for Haga Haga Hotel, Self Catering & Conferencing
At Haga Haga Hotel, Self Catering & Conferencing, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect:
We may collect the following types of personal information:
- Name and contact details (email, phone number, address)
- Identification documents
- Payment information
- Booking and reservation details
- Any additional information you provide during your stay or through our website
2. How We Use Your Information:
Your personal information is used for the following purposes:
- To process and manage your bookings and reservations
- To communicate with you regarding your stay or booking inquiries
- To improve our services and enhance your experience with us
- To comply with legal obligations and protect our legal rights
3. Disclosure of Information:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to protect our rights. We may share your information with trusted service providers who assist us in operating our business, so long as they agree to keep this information confidential.
4. Data Security:
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure. We regularly review our data security practices to ensure they are robust and comprehensive.
5. Your Rights:
Under the POPIA, you have the right to:
- Access your personal data
- Request correction or deletion of your data
- Object to the processing of your data
- Lodge a complaint with the Information Regulator
6. Changes to This Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.
7. Contact Us:
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
Haga Haga Hotel, Self Catering & Conferencing
Email: info@hagahagahotel.co.za
Phone: +27 (0)43 841 1670
By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy. Thank you for choosing Haga Haga Hotel, Self Catering & Conferencing.